Terms of Use

Last updated: 5 October 2026

1. Acceptance

By downloading, creating an account for, or using the Polpo Desk service (polpodesk.com), you accept these Terms of Use. If you do not accept the terms, do not use the service.

2. Definitions

  • "Service": the Polpo Desk remote desktop and support software together with all related web panels and components.
  • "User": the natural or legal person who accesses and uses the service.
  • "Company": COON TEKNOLOJİ LİMİTED ŞİRKETİ.
  • "Session": a remote desktop connection established between two devices.

3. Description of the Service

Polpo Desk is software that lets you establish secure, low-latency remote desktop and support connections between devices. Sessions are end-to-end encrypted with WebRTC (DTLS-SRTP).

4. Account and Security

You are responsible for the confidentiality of your account information and access credentials. You agree that you are responsible for all activity under your account and that you will notify us immediately if you notice any unauthorized use.

5. Acceptable Use

You may use the service only for lawful purposes for which you are authorized. The following conduct is prohibited:

  • Accessing a device or system without the owner's explicit permission.
  • Using the service for unauthorized access, fraud, malware distribution or other unlawful activities.
  • Overloading the service infrastructure, reverse engineering it, or attempting to circumvent its security measures.
  • Infringing the rights of others or transmitting offensive or unlawful content.

6. Plans and Limits

The service may be offered under different subscription plans. Each plan may have limits on concurrent sessions, number of devices and other usage. Plans and limits may be updated from time to time; the current terms are stated in the panel and on the pricing page.

7. Intellectual Property

All intellectual property rights, software, trademarks and content relating to the service belong to the Company or its licensors. These Terms grant you a limited, non-transferable, non-exclusive right to use the service and do not constitute any transfer of rights beyond that.

8. Provision of the Service and Interruptions

We make reasonable efforts to provide the service without interruption or errors; however, temporary interruptions may occur due to maintenance, updates, infrastructure issues or third-party services. We reserve the right to modify or discontinue the service with prior notice.

9. Disclaimer of Warranties

The service is provided "as is" and "as available". To the maximum extent permitted by applicable law, we make no warranties, express or implied, including fitness for a particular purpose or uninterrupted operation.

10. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special or consequential damages, loss of data or loss of profits. The Company's total liability is limited to the amount you paid for the service in the twelve months preceding the event giving rise to the claim.

11. Termination

We may suspend or terminate your account if you breach these Terms. You may stop using the service at any time by closing your account. Provisions that by their nature should survive termination will remain in effect.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. The Courts and Enforcement Offices of İzmir have jurisdiction over any disputes arising from these Terms.

13. Changes

We may update these Terms from time to time. We will notify you of material changes by reasonable means. Continuing to use the service after a change means you accept the updated Terms.

14. Contact

For questions about these Terms of Use, you can reach us through our contact page or at [email protected]. For information about data processing, please see our Privacy Policy.