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macOS
Remote Desktop Software for Mac
The easiest way to get remote support on your Mac: open the app, share the ID, and once you approve, the support agent sees your screen and helps. Signed and notarized by Apple.
Apple Silicon and Intel · signed and notarized by Apple
VersionBy downloading and using it you accept the Terms of Use and Privacy Policy.
System requirements
Operating systemmacOS 13 Ventura or later
ProcessorApple Silicon (M1 or later) or Intel
Memory4 GB RAM
InternetActive connection (broadband recommended)
Disk~30 MB free space
Get started in three steps
Download and install
Open PolpoDesk.dmg, drag Polpo Desk to the Applications folder and launch it.
Grant permissions
On first launch the app takes you to System Settings: turn on Screen Recording so your screen can be seen, and Accessibility for remote control.
Share the ID and connect
Share the ID and password on screen with the support agent; once you approve, an end-to-end encrypted session starts.
What you can do on a Mac
- Screen sharing — including multiple monitors
- Remote control — mouse and keyboard, international characters
- File transfer — both directions
- Clipboard sharing and chat
- Every connection needs your approval; end it any time